Shanghai Guoyuan Crew Management Company (Guoyuan Crew in short) is mainly engaged in crew management, crew recruitment, crew assignments, crew certification, crew certificate replacement, crew examination registration, crew file management, shipping information consultation, ship safety management technology consultation and other services.
1. Management objective and system:
(1) Management objective: Combining the advantages of the fleet development of Fujian Guohang Ocean Shipping(Group) Co., Ltd, Shanghai Guodian Shipping Co., Ltd, Tianjin Guodian Shipping Co., Ltd, Guoyuan Crew will launch domestic and international seafarers' labor dispatch services on the premise of ensuring the development needs of the group's fleet.
(2) Management capabilities and crew management, labor services and performance:
Guoyuan Crew has always been guided by the market and customer value and has provided shipowners with competent crew members to ensure the safe and efficient operation of ships as the management core. Our company has established ISO9001/2015 quality management system and ship safety management system.
Guoyuan Crew has a clear set of Posts and clear responsibilities and norms. There are many senior captains and chief engineers in the management, who have rich experience in crew management. In terms of crew management, designated person will be responsible for the crew assignment, safety supervision, ship tracking management, crew deployment, training, crew certification, labor contracts, and salary distribution management.
Guoyuan Crew has a sound crew service management system, emergency response control procedures and instructions, company and crew education and training requirements, crew employment system, company management responsibilities, crew certification management information, crew business workflow, office management system, human resources protection System, service business reporting system, ship's ideological and political work guide, crew safety code, crew service work operation instructions, duties and obligations of the company and the crew, etc., and strictly follow the implementation. On September 25, 2012, it was granted the " Seafarer agency qualification certificate " issued by the China Maritime Safety Administration.
Guoyuan Crew will continue to improve the system, optimize the organization structure, ensure sufficient resources and personnel to implement the quality management policy of our company "quality is life, customer is God, reputation is guarantee", and achieve the goal of safety and environmental protection and providing excellent service for customers.
2. Crew development
Guoyuan Crew’s crew has rapidly expanded under the leadership of our Group’s fleet development. From the establishment of our initial responsibility for the manning of five vessels, by January 2018, our company undertook the full manning of 37 large vessels of the group. The route covers the coastal and offshore shipping areas of China, including the manning of the high-speed Ro-Ro passenger ferry "HAI XIA HAO" on the first Taiwan route.
At present, there are nearly 1,500 crew members in the company. They are the cornerstone of the development of the company's crew. Among them, there are about 20 international trade captains, with routes covering Australia, Southeast Asia, North and South America, South Africa, the Mediterranean and Europe, and other regions and countries. There are about 40 domestic trade captains, and the routes cover major coastal ports in China, the Yangtze River and the Pearl River.
Under the increasingly severe situation of the crew market, Guoyuan Crew will maintain and develop the company’s market core competitiveness, to get market development, with advanced management concepts and reasonable management policies, relying on the rapid development of the fleet size of Fujian Guohang Ocean Shipping(Group) Co., Ltd.
Crew and shipowner’s satisfaction is the goal pursued by every Guoyuan Crew’s employee.